Customer Relations Specialist: Where Tech Meets People Skills

Customer Relations Specialist: Where Tech Meets People Skills

Excited About Software, Data, Innovation, and Customer Interaction? Join BiG EVAL

Are you passionate about software, data, innovation, and customer interaction? Then BiG EVAL is the perfect fit for you. We are not just an innovative and growing software manufacturer; we are the game-changers in the world of data optimization. With renowned clients across Europe and the USA, we are revolutionizing how companies utilize their data.

Our dynamic BiG EVAL team, headquartered in Switzerland with an additional office in Chicago, USA, fosters a culture of openness and professionalism. We are continuously on the hunt for fresh ideas that catapult the company and our clients to the next level.

Are you an open and communicative person who not just values but loves customer and prospect interaction? Are you eager to work with customers and our team to tailor solutions? Then you have the perfect qualifications to become a shining member of our dynamic team!

Your Tasks and Responsibilities

  • Communicate with customers and prospects via phone, email, and social media
  • Problem-solving, because every customer counts
  • Presentation and sales of our innovative software and services
  • Establishing and maintaining long-term customer relationships
  • Participation in domestic and international trade shows
  • Coordination and contribution to the creation of blog posts, eBooks, and other content

What You Should Bring

  • Openness and curiosity to push boundaries
  • Excellent communication skills in both German and English, written and spoken
  • A talent for empathy – you understand people and what they really want
  • Attention to detail, because the small things make a difference
  • The ability to stay cool in a fast-paced environment
  • An understanding of product marketing and sales in a Business to Business (B2B) environment
  • Either existing technical experience in handling data, software, and IT, or the motivation to quickly acquire this know-how. If you're new to this field: why are you convinced that you have what it takes?
  • Initiative and the ability to pursue tasks with impressive focus
  • The knack for not just having creative ideas but also enthusiastically bringing them to the table

Why You Should Choose Us

  • A super relaxed working atmosphere, where you can come in wearing a T-shirt and jeans
  • Flexible working hours and the option for remote work
  • An inspiring team that supports your personal and professional growth
  • Plenty of room for creativity and your own ideas
  • An attractive salary package with additional incentives
  • Coffee, snacks, and regular team events you won't want to miss

How to Apply

We will gladly accept your electronic application. Use the following button to start submitting your application.

Thomas BoltCustomer Relations Specialist: Where Tech Meets People Skills